We work with highly perishable ingredients and inclusions therefore we require policy adherence when placing an order.
We do not accept returns, cancellations, or refunds. All payments are non-refundable. If something has come up and you’re unable to use your order for the date you chose, we will offer 1 order transfer date to be used within 3 months (max) of your original order date. If it is not used within the 3 months, you’re order will be considered completed.
Grazing Table & Grazing Board booking deposits are specific to the date booked and are not transferable to new dates or refundable.
We have delivery options available however, we have minimal spots available. We operate our delivery service within a delivery window. We are unable to provide you with an exact delivery time within that window. If you require a specific time for your product, please choose pick up.
We offer delivery within Lethbridge for a fee starting at $12 on orders over $80. Out-of-town deliveries can be requested and a mileage quote will be provided.
We will adhere to all Alberta Health Services Covid-19 guidelines and we ask that you do the same when coming into our studio so that we can ensure the safety of all of our guests.
Special events & custom orders may require a non-refundable booking deposit. All of our large graze boards & special events require a display rental deposit. Payment in full is required 7 days prior to your order date. All details on display rentals will be provided at the time of order.
Orders are made fresh and we don’t recommend ordering them more than a day in advance so you can preserve freshness. Your orders can be kept in the refrigerator and should be taken out 20-30 minutes prior to serving for the best-tasting experience. Products remain fresh until the next day and should be consumed within 36-48 hours.
All of our products are made by hand and each is arranged in its own way. No two products will look identical. Ingredients in our boxes may change due to the season and availability.
Our grazing pieces come on a sleek eco-friendly tray, in a kraft box, or on a wooden platter (price varies on which option you choose). Platters sizes and styles may vary however the quantity of the contents will always remain the same.
Prices are subject to change at any time due to a variety of factors. We will do our best to give you as much notice as possible.